Processing time: We usually ship items between 5-10 days from your purchase (We are working on having a faster shipping time by the way!)
Estimated shipping time:
US: 1-2 weeks
Canada: 2-3 weeks
International: 3+ weeks
Sticker-only mail is untracked but if you would like tracked shipping, you can add it on. Once your order is shipped to the postal carrier, it's in their hands and we are not liable for lost or damaged packaging. However, if you have any questions about your orders, you can email us at belugabeeofficial@gmail.com.
Update: Currently we are backed up on orders so it might take a little longer, however if it does, we usually add freebies as a thank you for your patience! Again you can always email us to check on your order.
Returns and Exchanges:
We do not accept returns or exchanges unless you let us know within the same day that you ordered. We also only allow cancellations if it is within 24 hours of purchase. We do not accept cancellations after your order has shipped. If you have a concern with your order, please email us at belugabeeofficial@gmail.com
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